Shipping policy
Shipping Policy
At The Tarps Wholesaler, we work to get your order packed and on its way as quickly as possible.
When will my order ship?
Orders for in-stock items placed by 9:30 AM ET will usually ship the same business day. Orders placed after 9:30 AM ET will generally ship the next business day.
Orders are processed and shipped Monday through Friday, excluding national holidays. During periods of high order volume, large or bulk orders may require additional processing time.
Once your order ships, you will receive tracking information so you can follow your delivery.
How much does shipping cost?
We offer FREE standard shipping on qualifying orders over $95 shipped within the contiguous 48 United States.
For orders under $95, shipping charges are calculated at checkout based on the order's weight, destination, and available shipping service.
Free shipping does not apply to Alaska, Hawaii, Puerto Rico, other U.S. territories, or Canada. Shipping rates for these destinations are calculated at checkout.
Where do you ship?
We ship throughout the United States and Canada.
Shipping options and rates vary by destination. Orders shipped outside the contiguous 48 United States, including Alaska, Hawaii, Puerto Rico, other U.S. territories, and Canada, are not eligible for our free shipping offer.
Do you offer expedited shipping?
Expedited shipping options may be available at checkout depending on your order and delivery location. Available services and rates will be displayed during checkout.
Please note that expedited shipping refers to transit time after the order has been processed and picked up by the carrier.
Can my shipping address be different from my billing address?
Yes. You can enter a shipping address that is different from your billing address during checkout.
Please double-check your shipping information before submitting your order to avoid delivery delays.
Do you offer local pickup?
Yes. Local pickup is available for eligible orders at our New Windsor, New York location. If pickup is available for your order, you can select it during checkout.
Pickup Location:
The Tarps Wholesaler
509 Temple Hill Rd
New Windsor, NY 12553
Please wait until you receive confirmation that your order is ready before arriving for pickup.
How can I track my order?
Once your order has shipped, tracking information will be sent to the email address provided with your order. Tracking updates and estimated delivery dates are provided by the shipping carrier.
Carrier Information
Orders may be shipped using carriers such as FedEx or UPS.
FedEx: 1-800-GO-FEDEX (1-800-463-3339)
UPS: 1-800-PICK-UPS (1-800-742-5877)
Need help with your order?
If you have questions about shipping, delivery, a bulk order, or an existing order, contact our team:
Phone: 1-877-300-TARP (8277)
Email: sales@thetarpswholesaler.com
Customer Service Hours:
Monday–Thursday: 9:00 AM–5:00 PM ET
Friday: 9:00 AM–1:00 PM ET