Shipping Policy

Shipping Policy

The Tarps Wholesaler ships from New Windsor, NY, with stocked inventory ready for fast processing. Below is everything you need to know about order processing, shipping rates, delivery areas, and carrier information.

Fast Order Processing

Orders placed by 9:30 AM EST will usually ship the same business day from our distribution center in New Windsor, NY, where inventory is stocked and ready to ship.

Orders placed after 9:30 AM EST will usually ship the next business day.

We ship Monday through Friday, excluding national holidays.

Where We Ship

We currently ship to the contiguous United States and Canada.

At this time, shipping may not be available to all locations outside the contiguous United States.

Free Shipping

We offer free shipping on eligible orders over $95.

Shipping eligibility and final shipping options will be shown at checkout.

Shipping Rates

Shipping charges are calculated based on the shipment weight, delivery location, and shipping service selected.

Available shipping options may include ground, second-day, or next-day service, depending on your location and the items in your order.

To view your estimated shipping cost, add your items to the cart and use the shipping calculator during checkout.

Shipping to a Different Address

Yes, your shipping address can be different from your billing address.

During checkout, enter the shipping address where you want the order delivered. You can then enter a separate billing address if needed.

Carriers

Orders may ship through FedEx, UPS, or another available carrier depending on the shipment size, weight, and destination.

Once your order ships, tracking information will be provided when available.

Carrier Contact Information

If your order has already shipped and you need help with an in-transit package, you may contact the carrier directly.

  • FedEx: 1-800-GO-FEDEX / 1-800-463-3339
  • UPS: 1-800-PICK-UPS / 1-800-742-5877

Damaged Shipments

Please inspect your shipment carefully when it arrives.

If a package has obvious damage from the carrier, refuse the delivery and ask the driver to return it to the shipper.

Once we receive the damaged package back, we will review the issue and either credit the customer or replace the item.

Need Help With Shipping?

For shipping questions, contact us:

Phone: 1-877-300-TARP (8277)

Email: sales@thetarpswholesaler.com

Hours: Monday–Friday, 8am–5pm EST